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Need help with your order?

We're here, and ready to help!

Read through our FAQ section below for answers to our most common questions.

If that doesn't answer your question, please email us via the contact form below. We will respond as soon as possible.

Customer FAQ

What is a Good Luck Gram?

A Good Luck Gram is an 18"x24" custom full-color sign with a plastic backing. It is waterproof, and can be displayed in her room or practice space after the meet.

Should I crop or edit my gymnast's photo?

No, please do not crop your gymnast's photo, remove the background, or perform other edits on the photo.

Due to the size of your Good Luck Gram, it's important to have a high resolution, full-size photo to enlarge for the template. Cropping the photo removes the needed area around your gymnast, and makes it difficult to enlarge the photo.

Want the background changed? No problem. We have the latest versions of photoshop with the ability to remove distracting people or objects in the background without losing photo quality.

Leave your edit directions in the Notes section on the order form. Our designers will make your gymnast the star of her Gram!

Can I order one gram for a team, sisters, or besties?

Yes! Simply add the names and info for everyone included on the order form.

Will I be able to see my Good Luck Gram before it ships?

Yes, we will email you a link to our proof gallery a few weeks prior to the meet. You will have 24-48 hours to send us your edits before your Gram goes to print.

Can I change the photo I submitted?

You can change your submitted photo up until two weeks prior to the meet. Email us below to submit your new photo.

Email us here to submit a new photo.

Where will my Good Luck Gram be shipped?

Your Good Luck Gram will be shipped to the meet whose name is on the Gram. You will pick-up your gram at the meet.

You will receive more specific details via email a few weeks before the meet.